Jessica Tan, a property agent at SG Home Solutions, was approached by Daniel Ng, a single professional looking to purchase his first property.
Daniel was interested in a condominium unit at Marina Bay Residences.
Jessica explained the process of purchasing a property, including the importance of an Option to Purchase (OTP) and the need for a formal agency agreement.
Daniel was keen on the property and agreed to appoint Jessica as his agent through a written, non-exclusive agreement.
Jessica diligently worked to negotiate the best price and terms for Daniel.
However, during the process, Daniel discovered another agent claiming to have a better deal for the same unit.
Confused, Daniel sought clarification from Jessica about the nature of their agency relationship and whether he could engage multiple agents.